• ISO Certified ISO/IEC 27001:2022
Sovereign AI Platform · Search & Retrieval Agent

The Knowledge Agent for Secure Enterprise Search

Find verified answers across every document using an AI knowledge base built securely on the Sovereign AI Platform.

Knowledge Agent · Workspace Sample
COWhat is our GDPR data retention policy?

Searching 2,847 documents across Policy Library, SOP Repository and Legal Shared Drive

Customer personal data is retained only for the period set in the Data Retention Schedule, then deleted or anonymised[1]. Operations teams review expired records each quarter and log the disposal[2].
✓ Verified against sources · 98% confidence 0.8s
[1] GDPR-Compliance-Policy-v4.2.pdfSection 4 · Top match
[2] Data-Retention-SOP-2024.docxPage 3 · Supporting
Policy gap detected. The review cycle in the 2024 SOP differs from the cycle stated in Policy v4.2. Flagged to the policy owner.

Illustrative sample. Document names, response time and confidence score are demonstration values and will vary by environment.

Agent Workflow

Watch the Knowledge Agent Work

See how the Knowledge Agent processes queries, retrieves precise passages from enterprise knowledge, and logs every action within the sovereign boundary.

    Knowledge Agent · Run trace Inside boundary
    COWhat is our GDPR data retention policy?
    1 / 8

    Illustrative sample. Document names, counts, response time and confidence score are demonstration values and will vary by environment.

    Ask Across Every Source

    AI Knowledge Base Across Enterprise Sources

    The agent knowledge base scans the policy library, SOP repository, and service desk simultaneously to find the correct, verified passage.

    Illustrative sample. Document names, passages and answers are demonstration values.

    Permission-Aware Answers

    AI Knowledge Base That Adapts to Access Levels

    The agentic knowledge base maps responses to active permissions, guaranteeing that users only see the data they are cleared to view.

    ?What is the approved discount limit for enterprise deals?
    RS
    Regional Sales ManagerSales team · EMEA
    ✓ Sales Policy 2026✓ Pricing Guidelines v3🔒 Pricing Exceptions Register

    Enterprise deals may carry a discount of up to 15% with regional manager approval[1].

    [1] Pricing Guidelines v3 · Section 2.4

    FC
    Finance ControllerCommercial Finance
    ✓ Sales Policy 2026✓ Pricing Guidelines v3✓ Pricing Exceptions Register

    Standard limit is 15% with regional approval[1]. Strategic accounts on the exceptions register may reach 25% with CFO sign-off[2].

    [1] Pricing Guidelines v3 · Section 2.4 · [2] Pricing Exceptions Register · Rule 6

    CT
    External ContractorProject delivery
    🔒 Sales Policy 2026🔒 Pricing Guidelines v3🔒 Pricing Exceptions Register

    This topic is covered by documents outside current access. A request can be sent to Commercial Finance.

    Restricted content withheld · request logged

    Illustrative sample. Roles, documents and limits are demonstration values.

    Policy Gap Detection

    Stay Audit-Ready with the Agent Knowledge Base

    The agentic knowledge base surfaces contradictions immediately, ensuring teams always operate on the most recent, approved policy.

    Information Security Policy v5.1Owner · CISO Office · approved this year

    §7.1 All user accounts require multi-factor authentication.

    §7.2 Passwords for service accounts must be rotated every 90 days.

    §7.3 Shared credentials are prohibited.

    IT Operations SOP 2023Owner · Infrastructure · last reviewed 2023

    §4.0 Service accounts are created through the access portal.

    §4.1 Service account passwords are rotated every 180 days.

    §4.2 Rotation is recorded in the change log.

    Conflict detectedThe SOP allows twice the rotation period set by the policy. The newer policy takes precedence.Routed to Infrastructure · review task created
    4Conflicting rulesTwo documents give different instructions
    11Outdated documentsPast review date or citing retired systems
    3Missing requirementsRequired in one policy, absent in another
    7DuplicatesSeveral versions of the same procedure

    Illustrative sample. Documents, clauses and counts are demonstration values.

    Questions by Team

    Team Questions, Answered by the Knowledge Agent

    From supplier liabilities to parental leave differences, the agent knowledge base delivers accurate answers across all business units.

    Compliance & Risk

    Which policies cover customer data retention, and do they agree?

    What evidence supports our last access review?

    Legal

    Which supplier contracts cap our liability?

    Where have we accepted this indemnity wording before?

    Operations

    What is the approved escalation path for a failed batch?

    What changed in the latest version of this SOP?

    HR & People

    How does parental leave differ by country?

    Which approvals does a relocation request need?

    IT & Security

    What is the recovery procedure for the payments database?

    How was the last certificate expiry incident resolved?

    Part of the Sovereign AI Platform

    A Sovereign AI Foundation for Enterprise Knowledge

    The Knowledge Agent uses the AppsTek Sovereign AI Platform's shared data and governance layer to deliver controlled, auditable access to enterprise knowledge.

    Platform layerWhat the Knowledge Agent uses it for
    Connectors and governed data layerReads file shares, intranets, ticketing tools, email and PDFs in place
    Privacy gateMasks names, IDs and sensitive fields before passages reach the model
    Knowledge layerSplits and indexes documents in a private vector store with file permissions preserved
    Sovereign small language modelDrafts answers on enterprise GPUs, with no public model APIs
    Agent runtime and approvalsVerifies claims, flags policy gaps and routes them to the policy owner
    Immutable audit log and key custodyRecords every question, source and answer, encrypted with enterprise-held keys
    FAQ

    Everything You Need to Know About the Knowledge Agent

    What is a Knowledge Agent?

    A Knowledge Agent is the primary search and retrieval agent of the AppsTek Sovereign AI Platform. It provides plain-language answers across connected policies, SOPs, and contracts. Every answer from this agent knowledge base includes direct links to the exact source passages.

    Does enterprise data leave the organization when using an AI knowledge base?

    No, data remains secure. The agent, the index, and the language model operate entirely inside the enterprise environment. Deploy the agentic knowledge base on premise, in a private cloud tenancy, or on a pre-built appliance, ensuring public model APIs stay blocked by design.

    How does the Knowledge AI Agent handle document permissions?

    Each indexed passage inherits the native permissions of the original source file. If an employee lacks authorization to open a file in the source system, the knowledge base for AI agent will not use that file to build the answer.

    How does the Knowledge Agent verify answers for accuracy?

    A verification step evaluates each claim in a draft answer against the retrieved passages. The system attaches a confidence score and removes any claims the sources fail to support before the AI knowledge base displays the final response.

    How does the agent knowledge base perform policy gap detection?

    The agent actively compares related documents during retrieval. It generates an immediate alert when policies conflict, when documents expire, or when cross-referenced rules are missing within the agentic knowledge base.

    Do language models require retraining when updating the knowledge base for AI agent?

    No retraining is required. The system reads, splits, and indexes documents in a private enterprise vector store. It picks up new and modified files during standard synchronization schedules so the Knowledge Agent always references current documents.

    What is the difference between general search and the Knowledge Agent?

    Standard enterprise search handles live queries across general business applications. The Knowledge AI Agent is designed exclusively for regulated environments where documents, models, and audit records must remain strictly inside the enterprise perimeter.

    Built on the Sovereign AI Platform governance ring

    Data sovereigntyRegion pinned, inside the perimeter
    Inherited accessFile permissions on every passage
    ExplainabilitySources, citations, model version
    Privacy by defaultPII masked before indexing
    Enterprise keysHeld in the enterprise HSM
    Immutable auditEvery answer recorded once
    See It Live

    Unify Search with the Knowledge Agent

    Connect disconnected documents and get verifiable answers instantly.


      • ISO Certified ISO/IEC 27001:2022