Automating Call Data Management for Enhanced Efficiency and Accuracy

Overview  

The case study highlights how AppsTek developed a custom web application to help a communications company automate its call data management process. Previously, the client relied on manual downloads and calculations for invoicing, which was both time-consuming and error-prone. AppsTek’s solution automated the retrieval, storage, and processing of call data, significantly reducing manual effort while ensuring accurate and timely invoicing. This transformation improved the client’s operational efficiency and streamlined their business processes. 

Key Highlights 

  • Developed a web application that automated the retrieval, storage, and processing of call data. 
  • Ensured call data was available by the first of each month for accurate invoicing. 
  • Eliminated manual data handling, reducing errors and saving time. 
  • Streamlined processes, allowing the client to focus on higher-priority tasks. 

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