Overview  

The case study explores a property management company’s transition from traditional paper-based systems to a modern, technology-driven solution to streamline operations and improve customer satisfaction. The implemented system includes a comprehensive mobile app and web portal that support real-time data access, automated scheduling, and efficient issue resolution. These enhancements have significantly improved operational efficiency, ensured safety through visitor management, and provided stakeholders with easy access to essential information. 

Key Highlights 

• Developed a technology-forward solution including a mobile app and web portal for streamlined property management. 
• Automated essential daily operations like housekeeping and security, significantly enhancing operational efficiency. 
• Integrated a smart visitor management system with QR code access, improving property security and visitor control. 
• Enabled real-time issue tracking and management through a user-friendly mobile app, boosting customer satisfaction and engagement. 
• Provided the management team with real-time data for better decision-making and effective issue resolution.