Overview  

A leading US-based mortgage service provider faced challenges due to manual workflows across key divisions, impacting efficiency, accuracy, and compliance. AppsTek Corp implemented Robotic Process Automation (RPA) to streamline critical mortgage processes, automate compliance tracking, and enhance reporting. By reducing processing time, minimizing errors, and optimizing operational costs, the company significantly improved its operational efficiency and service quality. 

Key Highlights 

• Streamlined eFile validation, tax processing, and invoicing to minimize delays and improve accuracy.
• Enhanced compliance tracking for bankruptcy, title reports, and loan modifications, ensuring timely and error-free processing. 
• Improved order visibility and SLA monitoring with real-time tracking, enabling better decision-making. 
• Automated critical alerts to prevent disruptions and ensure smooth operations.